A1 Approved | View Feedback

I recently bought a Suzuki Swift Sport… I recently bought a Suzuki Swift Sport which had an issue with the instrument cluster rev and speedo needles not lighting up. A1 handled the whole process so smoothly and without any fuss at all. I've only ever used one well known warranty company in the past and I have to say my A1 experience was lights years ahead of them in everyway. I would definitely use A1 again for sure

Mr D Simpson - 30th June 2022

Great experience Richard who dealt with my claim went over and above what he needed to do and reimbursed my claim costs. He also dealt with my claim very promptly. Excellent service and I’m impressed with this company.

Mrs Yvonne Ortyl - 30th June 2022

Five star service 👌 A car I purchased came with a 6 month warranty with A1 approved. I had to make a claim for work being completed by my local garage. I found that the transaction from getting the work completed and being refunded for the invoice was stress free and very fast. I would recommend A1 Approved to anyone thinking about obtaining a warranty.

Mr Julian Arthur - 30th June 2022

I had a warranty, the car needed work, so A1 paid the bill with minimal fuss and the staff were very pleasant to deal with at all times 😊

Mr James Hendry - 18th August 2022

Great company to work with, would highly recommend, regards John

Mr John Blower - 6th September 2022

We bought a 2012 Mercedes in February with a 6 months A1 Warranty, in July it developed a problem with the water pump we contacted A1 via e-mail and then a brief Phone call, the customer service team are very prompt, and polite, they explained what would and what would not be paid for they settled the claim within 2 days, Excellent

Mr Glyn SANDERSON - 12th September 2022

Outstanding service. Car in garage on Monday, phone call today to say all fixed and paid for, come and get it. Couldn't be more impressed or happier. Will definately extend.

Mr Keith Wilkes - 14th September 2022

Hi Stuart We just wanted to feedback how our first couple of weeks with you has been and just let you know we are delighted so far. Cameron and I have found the system really clear and simple to use. We have had one to amend which was sorted by you immediately. And we’ve rung a few times to get manufacturer part numbers or to check the correct job times for claims we have been handling ourselves. Every time we can get straight through and speak to one of your colleagues , and everyone seems really happy to help and are very knowledgeable. So we just wanted to let you know that we are looking forward to continuing to work alongside you. And have a lovely Christmas. Regards Jonathan Seaman

Jonathan Seaman - 11th December 2023

Great service, quick response and issue resolved efficiently. What more could you ask for 👍🏼

Concept Cooling - 5th March 2024

Ben was fantastic I have been with you for 6 years and I can’t fault you thank you

Miss Kelly Tigwell - 19th June 2024

Amazing experience with a lady called Becca, Her customer focus is superber the lady listens and comments and advises , The lady is a credit to A1 , My claim was honoured which I am pleased about , But Becca was amazing throughout thank you.

Reg Haye - 13th December 2024

I spoke to a lovely helpful lady called Rebecca on Friday, Rebecca was professional ,understaning ,she explained everything simply , My claim has been honoured and Rebecca phoned me to tell me this excellent service , Thank you Rebecca

Reg Haye - 15th December 2024

Having never purchased extended warranty before, I bought platinum cover for three years, from A1 approved. They are quite simply very good, the staff are so helpful, for all those considering warranty contact A1 approved, you'll not regret it. Regard. Gary and my beloved landrover(vindicator).

Mr Gary Wheeler - 22nd December 2024

Hi, It’s not often I leave feedback to any company, but I truly feel A1 deserve this. Please let me start by saying a massive thank you to everyone who has helped us with our car. We took the cover out with yourselves and only had the car a few weeks and when we really needed it, it’s helped massively. From making the initial phone call to the Garage receiving payment. Everything a worked fantastic, so thank you so much for a smooth experience. Hopefully we won’t need to use you in the near future, but I hope it will be just as good… thank you again.. Amanda and Joe

Mr Amanda Drury - 31st March 2025

What an amazing service. The process was so quick from the first email to notify of TPMS SYSTEM failure therefor wish to claim under the policy and one phone call to a very helpful lady to confirm what the process is, my car was booked in for a diagnostics on the Thursday, all work done Friday morning and picked up the car Friday afternoon. What can I say it was the smoothest service I’ve ever had. It’s the first time we’ve ever had a warranty on a car but as our son seemed to always be unlucky we got it with his next car purchase. I would highly recommend. Thank you to the 3 people I spoke with this week including Liz.

Mrs Yvette Haggath - 27th June 2025

I have had to use A1 Appoved twice in a couple of months within 3 years of being with them . Both times they have been outstanding..The customer service team been so good with communication and help all they can . They will if claim successful, reimburse into your account straight away , impressive service. I can't thank Ellie and the team enough and my renewal due soon , without hesitation will be renewing. Dave

Mr David Green - 26th September 2025

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